CONTACTS

Whom to contact if you have a question about…

Anything related to:

ENROLLMENT
OR ELIGIBILITY

For example:
  • How do I enroll?
  • How do I change my plan?
  • Where should I send my forms?
  • Problems filling out the form

Contact the Group Insurance Commission or your GIC Coordinator
Anything related to:

HEALTH INSURANCE
PRODUCT AND COVERAGE

For example:
  • Changes in coverage
  • Finding a provider
  • Tiered doctor & hospital lists
  • What tele-health options are offered?
  • Fitness and wellness programs offered

Contact your health insurance carrier (see below)
HEALTH INSURANCE CARRIERS PHONE WEBSITE
AllWays Health Partners 1 (866) 567-9175 allwayshealthpartners.org/gic-members
Fallon Health 1 (866) 344-4442 fallonhealth.org/gic
Harvard Pilgrim Health Care 1 (800) 542-1499 harvardpilgrim.org/gic
Health New England 1 (800) 842-4464 healthnewengland.org/gic
Tufts Health Plan 1 (800) 870-9488
Medicare Products:
1 (888) 333-0880
tuftshealthplan.com/gic
UniCare State Indemnity Plan
Non-Medicare plans
Medicare plans
1 (800) 442-9300
1 (833) 663-4176
unicarestateplan.com
Pharmacy Benefits Manager
Express Scripts
SilverScript
1 (855) 283-7679
1 (877) 876-7214
express-scripts.com
gicRxgic.silverscript.com
GIC Retiree MetLife Dental Plan 1 (866) 292-9990 metlife.com/gic
Social Security Administration 1 (800) 772-1213 or your local Social Security Office ssa.gov
Medicare 1 (800) 633-4227 medicare.gov

Life/AD&D Insurance

1 (617) 727-2310

Massachusetts Teachers’ Retirement System 

1.617.679.6877

 

Mailing Address:
Group Insurance Commission
P.O. Box 556
Randolph, MA 02368

Charles D. Baker, Governor

Karyn Polito, Lieutenant Governor

Matthew Veno, Executive Director

Commissioners

*Current as of March 2020. For more information, visit mass.gov/gic.

Valerie Sullivan (Public Member), Chair

Bobbi Kaplan (NAGE), Vice Chair

Michael Heffernan, Secretary for Administration and Finance, ex officio

Gary Anderson, Commissioner of Insurance, ex officio

Elizabeth Chabot (NAGE)

Adam Chapdelaine (Massachusetts Municipal Association)

Christine Hayes-Clinard, Esq. (Public Member)

Tamara P. Davis (Public Member)

Kevin Drake (Council 93, AFSCME, AFL-CIO)

Jane Edmonds (Retiree Member)

Joseph Gentile (AFL-CIO, Public Safety Member)

Patricia Jennings (Public Member)

Eileen P. McAnneny (Public Member)

Melissa Murphy-Rodrigues (Massachusetts Municipal Association)

Anna Sinaiko, MPP, PhD (Health Economist)

Timothy D. Sullivan, Ed.D. (Massachusetts Teachers’ Association)

READY TO ENROLL?