CONTACTS

GIC Benefits for Commonwealth of Massachusetts Active Employees

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Whom to contact if you have a question about…

Anything related to:

ENROLLMENT
OR ELIGIBILITY

For example:
  • How do I enroll?
  • How do I change my plan?
  • Where should I send my forms?
  • Problems filling out the form

Contact the Group Insurance Commission or your GIC Coordinator

1.617.727.2310, TDD/TTY 711

www.mass.gov/forms/contact-the-gic

Anything related to:

HEALTH INSURANCE
PRODUCT AND COVERAGE

For example:
  • Changes in coverage
  • Finding a provider
  • Tiered doctor & hospital lists
  • What tele-health options are offered?
  • Fitness and wellness programs offered

Contact your health insurance carrier (see below)
HEALTH INSURANCE CARRIERSPHONEWEBSITE
AllWays Health Partners1.866.567.9175allwayshealthpartners.org/gic-members
Fallon Health1.866.344.4442fallonhealth.org/gic
Harvard Pilgrim Health Care1.800.542.1499harvardpilgrim.org/gic
Health New England1.800.842.4464healthnewengland.org/gic
Tufts Health Plan1.800.870.9488tuftshealthplan.com/gic
UniCare State Indemnity Plan1.833.663.4176unicarestateplan.com
Express Scripts Pharmacy Benefits Manager1.855.283.7679express-scripts.com/gicRx
Health Care Spending Account (HCSA) and Dependent Care Assistance Program (DCAP)1.877.353.9442benstrat.com/gic-fsa
Life/AD&D Insurance1.617.727.2310bit.ly/giclifeinsurance
Long Term Disability1.877.226.8620bit.ly/giclongtermdisability
MetLife Dental Benefits1.866.292.9990metlife.com/gic
Vision Benefits1.800.650.2466davisvision.com (client code: 7852)

Telephone: 1.617.727.2310 TDD/TTY: 711

Mailing Address:
Group Insurance Commission
P.O. Box 556
Randolph, MA 02368

Website: mass.gov/gic

Charles D. Baker, Governor

Karyn Polito, Lieutenant Governor

Matthew Veno, Executive Director

Commissioners

*Current as of March 2020. For more information, visit mass.gov/gic.

Valerie Sullivan (Public Member), Chair

Bobbi Kaplan (NAGE), Vice Chair

Michael Heffernan, Secretary for Administration and Finance, ex officio

Gary Anderson, Commissioner of Insurance, ex officio

Elizabeth Chabot (NAGE)

Adam Chapdelaine (Massachusetts Municipal Association)

Christine Hayes-Clinard, Esq. (Public Member)

Tamara P. Davis (Public Member)

Kevin Drake (Council 93, AFSCME, AFL-CIO)

Jane Edmonds (Retiree Member)

Joseph Gentile (AFL-CIO, Public Safety Member)

Patricia Jennings (Public Member)

Eileen P. McAnneny (Public Member)

Melissa Murphy-Rodrigues (Massachusetts Municipal Association)

Anna Sinaiko, MPP, PhD (Health Economist)

Timothy D. Sullivan, Ed.D. (Massachusetts Teachers’ Association)

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