CONTACTS
Whom to contact if you have a question about…

ENROLLMENT
OR ELIGIBILITY
For example:
- How do I enroll?
- How do I change my plan?
- Where should I send my forms?
- Problems filling out the form
Contact the Group Insurance Commission or your GIC Coordinator

HEALTH INSURANCE
PRODUCT AND COVERAGE
For example:
- Changes in coverage
- Finding a provider
- Tiered doctor & hospital lists
- What tele-health options are offered?
- Fitness and wellness programs offered
Contact your health insurance carrier (see below)
HEALTH INSURANCE CARRIERS | PHONE | WEBSITE |
---|---|---|
AllWays Health Partners | 1.866.567.9175 | allwayshealthpartners.org/gic-members |
Fallon Health | 1.866.344.4442 | fallonhealth.org/gic |
Harvard Pilgrim Health Care | 1.800.542.1499 | harvardpilgrim.org/gic |
Health New England | 1.800.842.4464 | healthnewengland.org/gic |
Tufts Health Plan | 1.800.870.9488 | tuftshealthplan.com/gic |
UniCare State Indemnity Plan | 1.833.663.4176 | unicarestateplan.com |
Express Scripts Pharmacy Benefits Manager | 1.855.283.7679 | express-scripts.com/gicRx |
Health Care Spending Account (HCSA) and Dependent Care Assistance Program (DCAP) | 1.877.353.9442 | benstrat.com/gic-fsa |
Life/AD&D Insurance | 1.617.727.2310 | bit.ly/giclifeinsurance |
Long Term Disability | 1.877.226.8620 | bit.ly/giclongtermdisability |
MetLife Dental Benefits | 1.866.292.9990 | metlife.com/gic |
Vision Benefits | 1.800.650.2466 | davisvision.com (client code: 7852) |
Karyn Polito, Lieutenant Governor
Matthew Veno, Executive Director
Commissioners
*Current as of March 2020. For more information, visit mass.gov/gic.
Valerie Sullivan (Public Member), Chair
Bobbi Kaplan (NAGE), Vice Chair
Michael Heffernan, Secretary for Administration and Finance, ex officio
Gary Anderson, Commissioner of Insurance, ex officio
Elizabeth Chabot (NAGE)
Adam Chapdelaine (Massachusetts Municipal Association)
Christine Hayes-Clinard, Esq. (Public Member)
Tamara P. Davis (Public Member)
Kevin Drake (Council 93, AFSCME, AFL-CIO)
Jane Edmonds (Retiree Member)
Joseph Gentile (AFL-CIO, Public Safety Member)
Patricia Jennings (Public Member)
Eileen P. McAnneny (Public Member)
Melissa Murphy-Rodrigues (Massachusetts Municipal Association)
Anna Sinaiko, MPP, PhD (Health Economist)
Timothy D. Sullivan, Ed.D. (Massachusetts Teachers’ Association)